Increase patient safety, meet the standards, and reduce the risks of medical errors with our interpretation and translation solutions.
Our interpreters solve communication perfectly with their protocols and procedures between patient-doctor, doctor-patient.
If you partner with us, you should never worry about language getting between the doctor and the patient.
All our interpreters have specialized training in medical interpretation of 40 hours, as well as have successfully passed evaluations, which includes excellent command of the language, the ability to interpret and knowledge of medical terminology. Many of them also have national certifications from the Commission for the Certification of Healthcare Interpreters (CCHI) or the National Certification Board for Medical Interpreters (NBCMI). We'll connect you to a remote interpreter by phone or video in seconds.
For patients to receive the best possible care, they need to understand all aspects of the medical process. Patients should also understand consent forms, postoperative instructions, information on their medication dosing, and prescription labels. Our medical translation solutions will help you communicate with your various patients in writing. All translations will be done by native linguists with specific experience in the health field.
All of ours Interpreters are certified by reputable associations, such as:
The Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI). HIPAA compliance is regulated by the Department of Health and Human Services (HHS) and enforced by the Office for Civil Rights (OCR).
It is a law that protects patient medical information and privacy. It applies to health care providers, health insurance companies, and third-party entities that process health information. But it also applies to individuals who work closely with health care providers and handle patient health information, including lawyers, consultants, and medical interpreters.
Covered entity healthcare providers may need to use HIPAA interpreters to communicate with a patient. Covered entities may use an interpreter to communicate with a patient (i.e., because the patient speaks another language, is deaf, or is hard of hearing) – without the need for the individual to authorize use or disclosure of PHI – provided certain conditions are met.
Protected health information (PHI) is any demographic information that can be used to identify a patient or client of a HIPAA-beholden entity. Common examples of PHI include names, addresses, phone numbers, Social Security numbers, medical records, financial information, and full facial photos to name a few.
PHI transmitted, stored, or accessed electronically also falls under HIPAA regulatory standards and is known as electronic protected health information, or ePHI. ePHI is regulated by the HIPAA Security Rule, which was an addendum to HIPAA regulation enacted to account for changes in medical technology.
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