Financial services are economic services provided by the financial industry, encompassing a wide range of businesses. As the economic world shrinks and global businesses grow, different cultures and languages intersect at an ever-increasing rate. Speak Now, we support financial institutions, believes that security, compliance, and customer satisfaction are the three most crucial aspects of the financial industry.
Financial services are a specialized industry, with very little room for error. At Speak Now, we take the quality we provide to our clients very seriously. Our control processes and our commitment to quality assurance are very successful. Speak Now expects our clients to have a quality interpreting experience for each interaction.
Like our intensive Quality Assurance plans, Speak Now applies strict training and certification for all our interpreters and translators. These requirements promote the highest levels of professionalism and confidentiality. Additionally, all our data is stored in a professional-grade data center. Regardless of the setting, your interpretation and translation services will not be affected. What is important to you, is important to us.
All of ours Interpreters are certified by reputable associations, such as:
The Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI). HIPAA compliance is regulated by the Department of Health and Human Services (HHS) and enforced by the Office for Civil Rights (OCR).
It is a law that protects patient medical information and privacy. It applies to health care providers, health insurance companies, and third-party entities that process health information. But it also applies to individuals who work closely with health care providers and handle patient health information, including lawyers, consultants, and medical interpreters.
Covered entity healthcare providers may need to use HIPAA interpreters to communicate with a patient. Covered entities may use an interpreter to communicate with a patient (i.e., because the patient speaks another language, is deaf, or is hard of hearing) – without the need for the individual to authorize use or disclosure of PHI – provided certain conditions are met.
Protected health information (PHI) is any demographic information that can be used to identify a patient or client of a HIPAA-beholden entity. Common examples of PHI include names, addresses, phone numbers, Social Security numbers, medical records, financial information, and full facial photos to name a few.
PHI transmitted, stored, or accessed electronically also falls under HIPAA regulatory standards and is known as electronic protected health information, or ePHI. ePHI is regulated by the HIPAA Security Rule, which was an addendum to HIPAA regulation enacted to account for changes in medical technology.
Copyright © 2022 Speak Now
